B.S., Social Psychology, 1998, Brigham Yong University, Provo, UT

• Emphases:
  • Religion
  • Crime
• Minors:
  • English
  • Philosophy (Analytic Thinking)

M.P.A., Public Administration, 2000, Brigham Young University, Provo, UT

• Emphases:
  • Policy Analysis
  • Management
  • Ethics

Graduate work (M.S. ABT), Sociology, 2000, Brigham Young University, Provo, UT

• Emphases:
  • Research Methods
  • Statistics

BRG Research Services, Inc.

• Director of Data Processing (1/2001 - present)
  • manage the departments of Data Processing, including:
    • Analysis
  • Coding
  • Editing and Quality Control, until they developed into their own department
  • work as an project director
  • conduct complete analysis for clients
• develop the company website

Provo College

• Adjunct Faculty (9/2004 - present)
  • teach evening classes on a contract basis as needed.
  • currently teaching:
    • Computer Fundamentals
  • Computer Software Applications (Word, Excel, and PowerPoint)

Brigham Young University

• Graduate Research Analyst, Office of Assessment (6/2000 - 12/2000)
  • conduct ad hoc research at various stages
• develop and publish Internet-based surveys
• Research Assistant, Department of Sociology (4/1997 - 6/1997)
  • Utah Teen Drug Survey (Department of Sociology)
  • work with teachers and parents to solve logistical problems
  • lead field teams to conduct high school surveys

Research Information Division, The Church of Jesus Christ of Latter-day Saints

• Senior Research Assistant (10/1998 - 12/1999)
  • work with a team to analyze sensitive data
  • develop factors and measurements
  • assist in the reporting and presentation process
• Research Assistant (6/1997 - 9/1997)
  • interview and record data in the field
  • analyze qualitative data and reporting findings
    

Missionary Training Center, The Church of Jesus Christ of Latter-day Saints

• Call Center Supervisor (Graduate Level) (3/1999 - 8/2000)
  • develop instruments for measuring skills and procedure compliance
  • develop training for raters, and conduct that training
  • coordinate, analyze, and report aggregate quality data
  • publish a weekly newsletter of announcements and policy
  • serve as a fully functional Call Center Supervisor
• Call Center Supervisor (9/1996 - 3/1999)
  • train, supervise, and motivate Call Center Specialists
  • assist with research projects and quality control
  • evaluate and report on project progress of Specialists
• Call Center Specialist (1/1996 - 9/1996)
  • train new missionaries on computer and phoning skills
  • solve logistical, computer, and behavioral problems
  • supervise, motivate, and evaluate missionaries
    
    

Wirthlin Worldwide

• Research Interviewer (1/1997 -- 4/1997)
  • conduct phone surveys on sensitive material, maintaining strict neutrality

Experience with Statistical Packages

• SPSS
• StatXP
• AMOS
• Excel
• SAS
• Minitab
• Lisrel
• TDA

Experience with Programming Languages

• Visual Basic
• C++
• Pascal
• HTML
• Javascript
• SQL
• VoxCo Interviewer (CATI)

Experience with Software Applications

• Word Processors (Word Perfect, Word, etc.)
• Desktop Publishing Software (Adobe Acrobat, Quark Express, etc.)
• Database Management Software (Microsoft Access)
• Web-page Development Software (Dreamweaver)
• Spreadsheets (Excel, Quatro Pro)
• Browsers (Netscape, Microsoft Explorer, etc.)
• Photo Editors (Photoshop, etc.)
• FTP Programs (FTP Pro, etc.)
• Presentation Development(Powerpoint, Presentations, etc.)

Experience with Computer Environments

• DOS
• Windows (3.1 to XP)
• Mac OS

Teaching Assistant, Business Ethics, BYU (8/1999 - 4/2000)

• Tutor students in ethics and paper writing skills
• Assist in reviewing papers
• Communicate information to students via the Internet

Volunteer Large Group Teacher, general motivational and gospel related topics, MTC (9/1996 - 1/1997)

• teach large groups weekly (50 to 150 representatives)
• develop curriculum for teaching
• develop presentation aids (videos, overheads, electronic presentations)

Volunteer Church Representative, structured religious lessons (12/1992 - 12/1994)

• continously manage my area, finding people to teach
• teach gospel principals to people investating the Church
• lead and train other representatives

• Academic Scholarship, 2000, George Romney Institute of Public Management
• Academic Assistantship, 1999, George Romney Institute of Public Management
• Academic Scholarship, 1998, George Romney Institute of Public Management
• Standard of Excellence, 1994, 14 weeks, California Riverside Mission
• Eagle Scout, 1988, The Boy Scouts of America

• Member of Alpha Kappa Delta, 1997, The National Honors Sociology Association
• Member of MPAA, 1998--2000, Master's of Public Administration Association

*Available upon request*